Team of Experts

We recognize that for you to be successful, you need support

At Hyatt, we know that fully supported planners make for a seamless event experience. That’s why we provide extensive support for whatever kind of event you’re planning.

Team of Experts

Krystle Montanez

Director of Events

Krystle is Hyatt’s biggest cheerleader! She is excited to be with a team that plans exceptional events, offers exquisite delicious food & creates memories through unique experiences.

Renee Dougherty

Associate Director of Events

Renee is thrilled to partner with you to plan a successful event! Her attention to detail, quick problem-solving skills and care is the perfect match for your event.

Susan Quackenbush

Senior Event Planning Manager

Susan has the experience and knowledge to guide meeting planners through every step of the planning process, while building strong relationships with them.

Kimberly Buchan

Senior Event Planning Manager

Kimberly is passionate, reliable and dedicated to making sure your event is flawless. She always goes the extra mile to ensure Hyatt Regency Grand Cypress exceeds your expectations.

Sarahi Martinez, CMP

Senior Event Planning Manager

Sarahi’s experience, knowledge & attention to detail allows her to guide clients to ensure successful events. Her strongest attribute is the ability to build & nurture strong client relationships.

Jordan Penzo

Event Planning Manager

Jordan has a wealth of knowledge for hotel operations & a passion for building experiences that enable people to authentically connect. She enjoys all things on the water & in the sunshine.

Judy Gerardi

Event Planning Manager

Judy’s event planning knowledge and attention to detail allows her clients to experience a true partnership here with us at Hyatt. She enjoys spending time at the beach and relaxing in the ocean.

Nicole Parker

Event Planning Manager

Nicole is a passionate individual who is looking forward to partnering with you to create an event experience that exceeds all of your expectations & implements your goals for your event.

Caitlin Schmedeke

Event Sales Manager

Caitlin's knowledge for weddings & events allows her to connect with her clients, both personally & professionally. Caitlin loves learning about her clients dreams & ideas & seeing them all come to life!

Shawna Surman

Event Sales Manager

Shawna always goes the extra step to make sure your day is perfect! She has worked in many departments throughout Grand Cypress and brings great knowledge in her role.

Hannah Long

Events Administrative Assistant

Hannah's event knowledge and compassion for others allows her to help her clients have the best event experiences! When not working, you can find her at a concert or traveling.

Victoria Van Pelt

Event Planning Manager

Victoria's organization and attention to detail are her strong suit! When she’s not helping create memorable experiences, you can find her at the beach or the local theme parks!

Nicole Moreno

Events Coordinator

Nicole's creativity is her passion along with being able to go the extra mile for her clients. When she's not working you can catch her at an Orlando City Soccer Game.

Kayla Kelly

Events Administrative Assistant

Kayla joined Hyatt Regency Grand Cypress Resort in April 2022, and has been a true asset since the day she started. She is excited to partner with you on your upcoming event.

Sabrina Randall

Event Concierge

Sabrina has been with Hyatt for over 3 years. She serves as the liaison between the Event Planning Manager, hotel departments, and your onsite contact(s).

Mackenzie Wright

Event Services Administrative Assistant/Event Concierge

Mackenzie is always willing to go the extra mile and can't wait to connect with you and your attendees!

Event Concierge Team

Our Event Concierge team is here to take care of your every need.

Event Services Leaders and Captains

Our area of expertise is the customer service aspect that we provide, bringing that personal touch to each attendee or guest that makes them feel special when they are here.

PREFERRED VENDORS

We’ve established a partnership with these vendors that have a proven track record of working with our hotel and customers to deliver successful events. We’ve done the research and put them to the test, so you don’t have to!

Encore

Event Production/Audio Visual

Encore creates experiences that engage & transform organizations. A leader for in-person & hybrid events, our team of innovators & experts deliver real results through event strategy, design, technology, production & digital solutions.

Contact:

Zsuzsanna Kulcsar | Sales Director
Tel: (407) 239-3820
Email: Sales.HRGC@encoreglobal.com

Visit Website

GrandEOS Events

GrandEOS is more than your typical Full Service Destination Management Company (WC). We understand the importance of cultures. accountability and commitment to service. GrandEOS combines over (29) years of experience and provides you a dedicated point of contact along with customized programs for your groups all under the hands-on management of Shari Haushalter.

We are a boutique style company offering personalized attention from pre planning through execution. Our exceptional level of customer service and ability to create unique and memorable experiences is what makes our customers loyal and return year after year.

FedEx Office at Hyatt Regency Grand Cypress

The FedEx Office Print & Ship Center in Hyatt Regency Grand Cypress offers you everything you need to meet your convention exhibiting needs—from packing and shipping to signs, banners, office supplies, copying and printing services.

Do you need presentations, flyers, brochures or other marketing materials for your meeting or event? Submit your orders online and we'll have them waiting for you at Hyatt Regency Grand Cypress Resort when you arrive.

Maui Jim

Gifting

Don’t just give a gift. Give an experience. Maui Jim pioneered the art of experiential gifting nearly two decades ago, and we’ve been enhancing it ever since. There’s a reason our onsite sunglass fittings are the preferred choice of event planners and gift recipients alike.